Dropbox customer service6/28/2023 You should see a notification titled "Plan downgrade scheduled." What to know about downgrading To confirm your downgrade on, go to the Billing tab in your account settings and click Change next to Billing period. If you don’t, we recommend contacting their support team. If you downgrade at, you’ll receive an email confirmation with the subject line "Dropbox Plan will not renew" from you downgrade through your mobile app store, you may receive an email from that provider. You’ll receive an email confirmation that your subscription has been canceled.Ĭheck that your downgrade has been processed If so, you’ll need to cancel your plan from the app store on your device. ![]() ![]()
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